How we work
Six steps, from the first call to an ongoing growth partnership, with no surprises about what we need from you along the way.
- Kickoff within a week of your call
- Check-ins at every milestone
- No lock-in beyond 30 days
From first call to growth partnership
What happens at each stage, and what we need from you.
Discovery call
A 20-30 minute call to understand your business, goals, and where things currently stand.
What we need from you
Your current site/marketing links and a rough sense of budget and timeline.
Proposal & scope
We send a written proposal with deliverables, timeline, and pricing based on the discovery call.
What we need from you
Sign-off on scope and the agreed deposit to begin.
Strategy & plan
Before any building starts, we lay out the specific plan, site structure, campaign strategy, or content calendar.
What we need from you
Brand assets, access credentials, and answers to our discovery questionnaire.
Build & launch
Work happens on the agreed timeline, with check-ins at defined milestones, not radio silence until the end.
What we need from you
Timely feedback and approvals at each milestone.
Measure & optimize
Once live, we track performance against the metrics that matter and adjust based on real data.
What we need from you
Access to analytics or CRM data where relevant.
Ongoing growth partnership
Many engagements move into a retainer, ongoing SEO, lead generation, email, or social, reported monthly.
What we need from you
Regular check-ins and continued payment on the agreed schedule.
Not sure where to start?
Tell us a little about your business and we'll point you to the right free audit, website or growth.
Prefer to talk it through first?
Book a 20-minute call